Frequently Asked Questions

  • Residia Home is a boutique brand specializing in handcrafted furniture and home decor. We collaborate closely with skilled artisans to bring unique, ethically made products that blend traditional craftsmanship with modern design. Each piece in our collections is thoughtfully curated to enrich your living space with quiet luxury and cultural heritage.

  • All our products are handmade by local artisans in Morocco. We are committed to preserving traditional craftsmanship while supporting fair trade practices and the local communities we work with.

  • We carefully source high-quality materials, such as cedar and walnut wood, along with resin, to create durable, elegant, and timeless pieces. Each material is selected for its aesthetic appeal and strength to ensure the longevity of our products.

  • Yes, we prioritize sustainability and ethical practices in every aspect of our business. All our pieces are handcrafted under fair trade conditions, ensuring that artisans are compensated fairly. We also focus on using sustainable materials that align with our commitment to the environment.

  • This means that each piece is handcrafted specifically for you, ensuring a truly unique item.

  • Yes, we offer worldwide shipping. Shipping are always included in the price.

  • Since our products are handmade and often made-to-order, delivery times can vary. Typically, we strive to ship your order within 6 to 8 weeks. We’ll keep you informed throughout the process, and you will receive updates once your item has been shipped.

  • As all of our products are made-to-order, we encourage thoughtful purchasing decisions to support our sustainable practices. We do not accept returns, as each piece is crafted specifically for you.

    However, if there is an issue with your order, such as damage or a defect, please contact us, and we will work closely with you to find a solution that ensures your satisfaction.

  • To maintain the beauty of your handcrafted items, we recommend wiping them clean with a soft, dry cloth. Avoid exposure to harsh chemicals or direct sunlight, which can damage the finish over time.

  • Yes, we proudly collaborate with businesses, including hotels, interior designers, and other B2B clients, to create bespoke handcrafted pieces tailored to your needs.

    Whether you're looking to furnish an entire space or curate unique decor for a project, our team works closely with you to offer customized solutions. For more information on partnership opportunities, please contact us directly at partnerships@residiahome.com, and we will be happy to discuss how we can bring artisanal craftsmanship to your projects.

  • Yes, as part of our commitment to giving back, we allocate 5% of every sale to local charities in the regions where we source our products.

    By supporting Résidia Home, you're not only bringing artisanal craftsmanship into your home but also helping local communities and contribute to meaningful causes.

    Please see our dedicated page for more information or get in touch with us.

  • You can reach us via email at info@residiahome.com for general inquiries.

    Please see our contact page for more information.